Grocery shopping should be simple—unless Instacart decides otherwise. These stories capture the most absurd, laugh-out-loud, and downright infuriating moments that prove personal shopping is basically a high-stakes game of luck.
“MVP- Better Believe I Doubled The Tip”
“I am stuck at home with a toddler and so happy to pay for someone to do my shopping. Look at the bags I was greeted with when I got home! I was giddy.”
“Delivery For Ms. Kitty”
“I’ve never had a customer put this much effort into giving me a review and I’ve been doing this for over 3 years. I honestly didn’t do anything special, it’s how I treat all my other customers. It’s really refreshing to feel noticed and appreciated. She made not just my day but my whole life lol. I’ll be forever grateful.”
“I Was Supervised On A Delivery This Afternoon”
“This Initial Message”
“I Delivered To A Very Pawlite Customer Today”
“Nicest Thing I’ve Ever Received On Delivery”
“Customer Left Me An Envelope With Money”
“Customer messaged me in the app saying there’s an envelope for me. I picked it up and saw this note with a $5 bill inside. Thought it was super sweet and wanted to share.”
“First Time This Has Happened In 2 Years Of Shopping”
“I’ve seen on here so many times where the customer is like “yeah get yourself a drink too” but never had anything even close to that happen until now”
“My Proof Of Delivery Photo”
“Got Tipped $70 Bc Neighbors Called The Cops”
“To make a long story short, Karen neighbor called the cops on me because I was “parked illegally” on the street… I was on the side of the road in a residential neighborhood with my hazards on. Guy I was delivering to came out and talked to the cops with me. When I left I saw the notif that he increased my tip from $8 to $68. Thanks!!”
“This Dog Wouldn’t Let Me Stage The Items LOL”
“Customer Tipped Me $50 After I Had A Breakdown”
“During this batch: i ripped my pants when i started shopping, i left my windows down in the rain and hail and somehow i guess i was so stressed i left my car running while i was shopping ??? like have never done that idk what happened. my windows were so foggy and it was raining so hard i couldn’t see very well, the car in front of me didn’t have brake lights and i nearly rear ended them and all the groceries went flying. customer b’s eggs broke and both orders were mixed up and all over the car. i pulled over in the rain and sorted through the groceries for awhile and hoped i got everything right but at that point i couldn’t even see past my tears. i tried to hold it together when i got to the door but was very obviously not ok. i told her about the near accident and how the groceries went flying and apologized but she was just worried about if i was ok. genuinely the kindest customer i’ve ever had. after the second delivery i saw she tipped me $50 she had also messaged me to tell me all her groceries were there and everything was perfect. i told her how much i appreciated it but idk if i could express it well enough through messages. i hope she knows she really made a difference”
“Pay May Be Low But This Was A Great Tip”
“My Favorite Part When Delivering Orders”
“I Drew Up A “Thank You” Card For My Customers”
“I’m also an artist, so I thought of printing up some thank you cards. They’ve helped with getting consistent ratings, so I find it worth the occasional sheets of cardstock.”
“I Bearly Made It To This Delivery”
“Delivered to a gated community here in our little mountain town and was met with this friendly fellow. I think could smell all the yummy groceries in my car, literally walked right towards my car before finally crossing the road.
Notice the bear/deer crossing sign behind him.”
“One Of The Strangest Orders I’ve Ever Shopped”
“So I get an order for 18 items for $28 and I take it and then realize it’s like 113 units or something like that. I contemplated canceling but decided to just shop it as quickly as possible. All fruit mind you. $308 worth of fruit to be exact. Turns out the guy ordering sends an order like this to his sister on her birthday every year as a prank. I shopped and checked out fairly quick and get to the house. I start handing bags to the lady and she goes “honey the fruit is here again”. I’m glad I followed through with the order it was definitely worth the laughs and ended up being $48 after tip increase for a bunch of fruit. Hopefully they have a good blender or donate some of this because there’s no way anyone is eating this much fruit. “
“I’ve Now Done It All… Homeless Camp Delivery”
“I can’t make this up…I delivered hot dogs, burgers, POPSICLES, ice cream, donuts, cheesecake, and organic veggies to a homeless camp…
She met me at the railroad track intersection with a pull cart Can’t make this up.”
“Delivered To An Ice Cream Shop”
“Some People Are Awesome”
“Most Heart Wrenching Instacart Order I’ve Had”
“So I Delievered To My Boss.. Surprised $450 Tip”
“Finally Had One Of “Those” Customers”
“I deliver in this area a lot. it’s a safe neighborhood. why are people so weird lol.”
“I’m Happy That I Told Customer About Gas Leak”
“Having A Stare Down With This Peanut Butter”
“Trapped In Customer’s Vestibule”
“Just Lost A $15 Tip For Not Driving Past This Sign”
“They live about 15 miles from town and messaged me “this is the last time I pre-tip”. Good luck ever getting your groceries delivered again!”
“This Customer Thought I Was Ringing Her Doorbell?”
“I had this customer and they were freaking out on me even though i had not arrived yet. This was an alcohol delivery so I got worried about the delivery being face to face.”
“$1m House; $0 Tip”
“She probably thinks we get paid by the hour. She must also think the sun revolves around her… like there’s other customers you know?? Plus that won’t work…”
“Anyone Else Bring A Bud Along?”
“Anyone Else Get Bizarre Orders Like This LOL”
“This Guy…expects To Be The Only Customer”
“Shop most of a double order then get a message from this guy asking if he’s the only customer. When he found out I had one other order he threw a hissy fit and demanded to be the only customer to be shopped for. Yes, I was muttering obscenities under my breath as I put his items back.) What is wrong with people smfh (this was just part of the convo I happened to screenshot)”
“I Hate Lying Customers”
“What is the point when i have a clear picture of it being the exact item.”
“Shopped An Order For My Best Friend Yesterday”
“$385 Worth Of Free Groceries”
“So customer was writing me back while shopping and just completely stopped…I tried calling numerous times to ask about a replacement but no answer. When I arrived to the business location it was closed and nobody answered. Usually I’ll leave the items at door but this was a business and it had a wine bottle…called Instacart and they told me to return the wine and keep the rest! $36 order turn into $385 worth of free groceries.”
“Target Tipped Me $10”
“I Damn Near Dropped My Phone When I Seen This!!”
“Reported This Guy, Felt So Uncomfortable”
“Dang Girl What Did You Do”
“Support Cancelled The Wrong Order: Now I Have This”
“Double order. Order A went through fine. Order B was being declined on payment. Support accidentally cancels order A. Now I have this Lego which is worth 5x what I would have been paid.”
“Please Leave Inside Fence”
“Order Was Cancelled As I Was Checking Out”
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